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It is suggested that the complainant should take up the matter with the school authorities through school email i.e firstname.lastname@example.org or personally visit the school during visiting hours.
If the complaint is not resolved for more than 3 days, you can then address your complaint to grievance cell.
If the issue is not resolved for more than a week then the complainant may send his/her grievance to the Grievance authorities through the following Link :
Click her to complainant to Grievance Chairman.
Please note that the confidentiality of the identity of the complainant will be ensured.